All of our orders are ready to go within one business day! With our standard shipping option you will receive your order within 3-6 business days .
You can pay with VISA, MasterCard and Paypal.
Depending on the shipping carrier that was used to ship your order, you will receive an email with your tracking number and corresponding link to the carrier’s website to check the shipping status.
If your photo canvas has been damaged in transit, despite our carefully secured packaging, you should document the damage with a digital camera and contact [email protected] within 24 hours. Please let us know as soon as possible, so that we can replace the damaged canvas in a timely fashion.
We can process jpg, jpeg, png, gif formats. Max. process 60 MB data size. For the best resolution quality, upload your picture in “JPEG” file format.
Our system analyzes your uploaded picture and displays all formats which will produce a high quality print for you. If you would like a larger size than what is shown, you may need to upload a picture with a higher resolution. If you would like help with this, feel free to give us a call or drop us an email.
Upon upload of your image data, you can choose between the following options: (ADD IMAGES)
Stretch border: A very popular choice. We duplicate the last pixel on each side of your image and blur it around the sides to give an impressionist feel while maintaining the same color scheme. White border: A plain white border appears on the edge and none of the photo detail will be lost to the edges of the canvas. Black border: As with the white border option, you won’t lose any of your photo around the edges so you are able to still achieve a photo on canvas even when the photo focus point is cropped close to the edge. Pixel stretch: The last pixel on each side of the image is blurred around the sides. All details remain on front of canvas. Folded/ Scale wrap: Your image is wrapped to cover the sides of the canvas frame. If you have important details on the edge of your photo, do not select this option. To the top
You can order your canvas in two different widths 0.75″ and 1.5″
We are passionate about producing quality canvases to inspire your walls and we back this by our 100% Money-back guarantee. If you’re not happy with your canvas print, we’ll either reprint it for you, or give you your money back.
Please email us a picture of your delivered canvas print to ([email protected]) and describe your issue. Our customer support representatives are very knowledgeable and will work with you to provide you with a product that you’re happy with.
When you choose to have your image split into more than one canvas, as offered with our 2-4 panel split option, please know that in order to split your image there will be a loss of 2-3 inches on either side where each split of your image occurs. We recommend landscapes and sceneries for this option.
An order of pictures with a resolution under 75 DPI is not recommended. Therefore we unfortunately can’t guarantee the print quality of such pictures. The resolution of your image determines the size at which it can be printed in high quality. In order to achieve optimum results, use the minimum resolution for each canvas size provided in this link: www.bestofcanvas.com/format/
The system allows you to upload a file up to 60 megabytes (MB) in size. If you wish to deliver larger files, please contact our customer service team.
For stable support, we recommend our hanging sets for each size of canvas, consisting of screws, pegs and cord. Of course you can also very easily fix smaller canvases to the wall with nails. Two options for mounting:
The aspect ratio describes the ratio of length to the width of an image. The most common aspect ratios are the 3:2 and 4:3. These formats, along with many other formats (such as Panoramic, Square and Landscape formats) are available from bestofcanvas.com. If the aspect ratio of your image differ too greatly from your desired print, the desired print will not be offered, as otherwise, your image would need to be excessively cropped, to be able to generate the desired format. By changing the format of your image, before your order, you will be offered desired format.
All of our orders are ready to go within two business days! With our standard shipping option you will receive your order within 3-7 days.
You should receive an email confirmation after you’ve completed your order. If you did not receive this, and you have checked your spam folder, please contact our customer service team.
An invalid file format error message can occur for two reasons:
You will see a demo picture on the website of how your image should print.
You can pay with VISA, MasterCard and Paypal.
Our Shop automatically sends an invoice to the e-mail address you filled in during your order process. In the case that you have not received one, please contact our customer service.
Yes, we do! We offer wholesale pricing starting at a minimum quantity of 20 canvases. Simply fill out the Commercial Inquiry (link) form on our website to be contacted for commercial discounts.
Please allow 3-5 business days after a refund has been processed for the funds to reach your account.
In order to enable your goods to reach you undamaged, we only use high-quality special packaging for our products. Our products are also wrapped in high cushion bubble wrap.
At http://wwwapps.ups.com/WebTracking/track you can find the current shipping status of your parcel at any time. For this, enter your UPS tracking number from your shipping notification in the “Tracking” field.
If you are not at home when your order is delivered, UPS takes your parcel away with them and leaves a message if it is a business/commercial address. The courier makes a second attempt at delivery the next business day. If your order is being delivered to a residential address, the UPS courier will leave the package for you at your front door at the first delivery attempt if you are not home.
If your photo canvas has been damaged in transit, despite our carefully secured packaging, you should document the damage with a digital camera and contact [email protected] within 48 hours. Please let us know as soon as possible, so that we can replace the damaged canvas in a timely fashion.
To return an item for exchange or refund, please email us an image of your delivered canvas print to [email protected] Please include the reason you are requesting an exchange or refund, your name, email address, and order number. We will respond to your request before 6:00 PM Eastern time Monday- Friday. For more information please check out our refund policy here: www.bestofcanvas.com/refund_policy
If your product is damaged, you can claim this to our Customer Service. Please take a picture of the delivered item, including the packaging, so that we can determine whether the damage occurred during shipment or production. Please contact us at [email protected] Please refrain from returning the damaged items.
If the shipment is not what you ordered, firstly check your order details on the invoice. If your order does not correspond to the order details, please get in touch with the Bestofcanvas.com Customer Service team.
If the colours of your order varies from your preview, this is likely due to the colour setting of your monitor. Our printers are checked regularly and print your image according to the preview. If your product has extreme colour variances, please get in touch with our Customer Service and send us a photo of your product via email.
If any of your photos are blurry and/or out of focus, this is likely due to the fact that the resolution of your photos was not sufficient. If your product is out of focus please get in touch with our Customer Service and send us a photo of your product via email.
If your accessories are defective, you can claim this within 14 days. Please inform our Customer Service.
Should the unlikely event occur that the delivery is not complete, please contact our customer service. We of course will immediately take care of your missing products. Please note that products with different packaging formats are shipped separately. Therefore there can be up to 3 deliveries.
If your order has already been shipped, please know that the package is no longer in our possession and no longer qualifies for cancellation.
You can redeem your coupon code directly in the shopping basket. Please enter your code in the field provided and click on “Redeem here!”.
Please check whether you have entered the code correctly. If your coupon has a minimum order value or a time limit, please ensure that these are currently applicable. Information about this is available on your coupon. If all data is correct and your coupon still does not work, please contact our customer service team.
Subsequent consideration of vouchers is unfortunately not possible.
It is not possible to combine special offers and vouchers. Only one offer or voucher may be used per order. Please note that free shipping for orders over a certain price is considered to be a special offer.